Welcome to Technology Services

Welcome to Technology Services! We are honored to support the stakeholders of the Brentwood Union School District. Our goal is to provision, integrate, and maintain premium technology solutions and provide unparalleled support to facilitate effective teaching and learning in the digital age. Please check our page regularly for news and updates pertaining to Technology. 

New in Technology

We are excited to welcome our newest member of the Technology Team.... Welcome Armando!!

Support

The Technology Department offers support to BUSD staff through the online ticketing system called Incident IQ. For instructions on how to submit an IT Request, click here.

In order for us to address your Technology-related needs, please enter an Incident IQ work order using the link below. You'll need to be signed into your district Google account.

Staff Help Videos

Tips, Tricks, and Fixes

We have had several calls regarding Juno speakers with frozen LED screens resulting in staff not being able to adjust the volume. While the Technology department is always happy to help, we have had multiple staff members ask us how to recalibrate these units. While we do not expect you to fix this yourself, we also don't want to hold back staff members who would like to resolve the issue immediately. 

Problem-- "My FrontRow Juno Speaker has a frozen LED screen, and I can't adjust the volume...."

To remedy this situation, you can re-calibrate your Juno tower by completing the following steps shown in the video below...  

Staff

Robert Remley
Technology Coordinator 


Delanee Cornelius-Gonzalez
Systems Administrator

Becky Barnes
Tech Support Specialist

Erik Bally
Tech Support Specialist

Maritere Fernandez
District Secretary

Ernest Debose
Computer Technician

Armando Pimentel
Computer Technician

Technical Education Portal

For answers to questions regarding Canvas, Classlink, Google Classroom, Zoom, and Outlook, please click on the chatbot box below and select a category.